Privacy Policy

Effective Date: July 28, 2026 | Operating Entity: Samrax Server

1. Overview

Samrax Server ("we", "our", or "us") operates the website https://samraxserver.site and the RenderPulse Ultra web application uptime monitoring platform. This policy outlines how we handle personal data when you register, configure endpoints, or purchase monitoring plans.

2. Information We Collect

Account Registration Information: Name, email address, and hashed passwords managed via bcrypt.
Monitored Target Data: User-provided URLs, application names, and health check intervals.
Payment Transaction Identifiers: Payment IDs, transaction status, and plan details received from payment gateways (Razorpay, PayU, PhonePe). We do not store raw credit card numbers or banking credentials.

3. Purpose of Processing

We process your data strictly to deliver 24/7 web service pinging, issue downtime notifications, generate account metrics, and handle billing compliance.

4. Third-Party Services & Data Sharing

We share transactional data with certified payment aggregators (e.g., Razorpay, PayU) solely for processing subscription payments and handling chargebacks. Database state is stored securely in MongoDB Cloud Atlas. We do not sell or trade user data.

5. Security & Tokens

Authentication is secured via JSON Web Tokens (JWT) and industry-standard HTTP security headers (Helmet, rate limiting).

6. Contact Information

For privacy requests or data deletion queries, contact: support@samraxserver.site.